What is an e-gift?

Would you like to give a gift to a loved one, or a small thank you for everyday kindness? How about sending an exciting and delicious experience through an "e-gift" service that allows you to easily send gifts via LINE, KakaoTalk, email, or social media DMs?

This service allows you to send gifts even if you don't know the recipient's address, by simply sending an e-gift URL via email, message, or social media.

Select and purchase a product to generate a URL.
Copy the URL and send it in a message.

Enter delivery address
Receive gift

How to send an eGift

1. Select "Send as eGift"

You can use e-gifts by selecting "Send as e-gift to someone whose address I don't know" on the product page.

2. Enter your message

Select a digital message card and enter your message. You can also preview it.

3. Share the URL on social media or via email

Once the purchase is complete, an e-gift URL will be issued. You can send the e-gift by sharing the URL via various social media platforms like LINE or email.

How to receive your e-gift

1. You will receive an e-gift URL

When you open the URL you receive, the redemption screen will be displayed. Select "Receive e-gift" to proceed with entering your shipping information.

2. Enter Shipping Information

Please enter the recipient's information.
* The information you enter will not be disclosed to the sender.

3. Receiving Gifts

The e-gift will be delivered to the shipping address you entered.

eGifts for these occasions

I want to send a gift, but I don't have the recipient's address.

Simply send the URL issued after purchase via LINE, social media, or email to the person you want to send a gift to!
You can send gifts without asking for their address.

Looking for a special gift?

Simply send the URL issued after purchase via LINE, social media, or email to the person you want to give a special gift to!
You can send gifts without asking for their address.

Frequently Asked Questions

Is e-gifting an option for all products?

Items with the "Purchase eGift" button on their respective product pages are eligible. Please see the list of items available for eGift purchases here.

Can I send a gift anonymously or using a nickname?

Yes, that's possible. You can send it using the nickname you set at the time of purchase.
The recipient will not be able to see the sender's name or address. At the same time, the sender will also not be able to see the recipient's name or address.

Does the gift URL have an expiration date?

The expiration date is 23:59 on the 5th day after the date of purchase.
By then, please not only send the URL to the recipient, but also ask them to enter their shipping information from that URL.
If the expiration date passes, the item will not be canceled and will be delivered to the "sender's" address. Please note that you will not be able to specify a desired delivery date and time.

What happens if the recipient doesn't enter their address?

Your purchase will not be canceled and will be delivered to the "sender's" address. We will send you a confirmation email.
Please note that you cannot specify a preferred delivery date and time.

How will the e-gift URL be sent?

After completing your purchase, you can obtain (copy) the URL from the subsequent screen. You will then need to send this URL yourself via LINE, SNS direct message, email, etc.

Additionally, you will receive an email with the subject line "Thank you for your e-gift purchase," from which you can also confirm the URL.
Since the dedicated URL is sent via email, please configure your domain reception settings to allow emails from "info@zenpick.jp."

Can I check if the recipient has entered their address?

An email will be sent to the sender once the recipient's address has been entered.

Can I change the message or name if I entered them incorrectly?

Please note that no changes can be made.

Can I send multiple products as e-gifts?

You can purchase items that have an "Add eGift to Cart" button on their product pages, as long as both items have that button.
They will be delivered together (to a single gift recipient).
You cannot purchase "regular purchase items" and "eGift purchase items" at the same time.

Can I send e-gifts to multiple recipients?

Only one delivery address can be specified. Multiple delivery addresses cannot be specified.
We apologize for the inconvenience, but please place a separate order for each delivery address.

Is it possible to specify a desired delivery date and time?

You cannot specify the desired delivery date and time.

What should I do if I accidentally deleted the e-gift URL email?

Please note that resending is not possible.
We can resend the URL only.

Are there any areas where you cannot deliver?

Shipping is available to Japan and South Korea.
However, shipments to Okinawa will incur an additional flat shipping fee of 1,000 yen (tax included).

Recommended e-gift products